Please note, we are currently experiencing high call volume. Our member website for your plan may be able to help. Select the “Member Portals” button above to find the web site that supports your plan.
If you're looking for product support online, the Member Portals page has links to web portals for many of the products available on UHOne.com. Once registered on the member portal, you can
- Check benefits
- Review claims
- View bill and payment history
- Send secure messages (exclusive to MyUHOne.com portal)
- And more!
If you still have questions, call 1-800-657-8205 during our customer service hours. Trained customer service professionals are ready to answer your questions and help you meet your needs.
Hours
Monday – Friday
8:00 a.m. – 6:00 p.m. ET
Looking for Faster Service?
Our Automated Phone Service may have the answers to your top questions - with no waiting!
- Call 1-800-657-8205
- Enter your Member ID (found on your ID card or plan documents)
- Follow the prompts given to use the Automated Service, which may allow you to
- Check status of a claim
- Find payment amount and due date
- Make one-time payment from a checking or savings account
- Check application status
- And more!